FAQ

CoccaBee Shoes is a shoetique based in Charlotte North Carolina, offering bold collections for every woman. Our owners select trendy pieces from various designers to provide our customers with unique selections at affordable prices.
 
 

Where is the store based?

Charlotte, NC

What is a shoetique

A shoetique is a company that sells a special selection of shoes. A shoetique provides exclusive business and customized service to customers looking to fulfill their footwear needs.

What is this store's return and exchange policy?

Unworn items may be returned for exchange "only" within 30 days of receipt. We do not grant refunds. All shipping costs for the return of unworn items are the responsibility of the customer.

Do you accept orders placed outside of the US?
 We sure do!

 

How long will it take to receive my order?

All orders ship from Charlotte North Carolina. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

How did I pay for my order? Is it secure?

The checkout process uses PayPal and Stripe, one of the most trusted online payment solutions on the web. Because of this, our site has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, and American Express. You may also make payments using your bank account, but this may delay your order.

 

If you have a problem with an order please contact the store directly, our customer care can be reached at coccabee@gmail.com